A: Divine Vinyl Boutique charges the following prices for shipping:
500gm - $8.20
1kg - $10.80
3kg - $13.65
5kg - $16.20
Q: How soon can you get my order to me?
A: We understand that our customers would like their Vinyl as soon as possible. Orders are dispatched within 48 hours with the exception of pre-orders. For more information on our shipping times please click here to go to our delivery information page.
Q: I live locally, can I collect my order?
A: Yes. Divine Vinyl Boutique is located in Horsley, NSW, 2530 and you are welcome to collect your order from us. Please contact us to organise a mutually suitable time to collect your order from us.
Q: Are your items available for immediate shipment?
A: All items listed in our store is what we have available on hand. Occasionally we may have a bad counting day whereby we may be a little short on a particular item. If this does occur, you will be notified immediately and offered an alternative option or a refund on that particular item. We also do pre-orders but please note that pre-orders are not available for immediate shipment. Further details are available on the Pre-Order page.
Divine Vinyl Boutique understands your business is important and wants to help you by processing your orders as fast as possible.
We will endeavour to ship your order within 48 hours of cleared payment.
Divine Vinyl Boutique uses Australia Post and couriers.
If you require express post please use this option at checkout, this will be processed through Australia Post. Please note that this does not prioritise your order. Express Post does NOT mean express processing. If your order is urgent, please make a note in comments AND get in contact with me. I will do my best to accommodate your request, but make no guarantee.
Couriers are booked to pick up daily Monday to Friday however times and actual picks ups are out of our control.
If your order contains a Pre Order item, your other items will be sent as normal and the Pre-Order items will be sent when they become available. If you wish to save on shipping fees we are happy to hold the whole order until the Pre Order items arrive and then ship the entire order together. Pre Order items are marked on the product description and estimated arrival dates are listed. Pre Order items will be shipped within 48 hours of arrival date.
Pick up is available from Horsley, NSW, 2530. We are extremely flexible with pickup arrangements.
Thank you for shopping with Divine Vinyl Boutique.
Refunds or exchanges can be made on faulty or damaged products and must be emailed with picture proof within 48 hours of your parcel being received. After this time we cannot be responsible for any faulty or damaged items. Please check your orders once they arrive.
You can expect a refund in the same form of payment originally used for purchase within 30 days